Shipping Policy & Refunds

Shipping Policy

We ship all orders between Monday and Thursday. Orders placed Friday-Sunday will be shipped out the following Monday.

We ship products to any destination in the U.S. We recommend next-day air from April to November and 2nd Day Air for the rest of the year. We decline any responsibility for chocolates melted during transport or when there is no one to receive them.

Each order is carefully packaged to minimize damage to contents and ensure freshness. This includes insulation and the use of cold packs and secure packing.

To prevent melting or discoloration, we recommend that all Chocolats du CaliBressan chocolates be kept cool (63 F - 66 F) and stored in appropriate conditions upon receipt. Should you decide to refrigerate, please place in a re-sealable type of bag or container and let it warm up to room temperature prior to opening.

At present, we are unable to ship to PO BOX addresses.

 

Refund Policy

Refund will occur if it is the direct fault of Chocolats du CaliBressan. No refunds will be issued for products that are damaged/melted or late delivery due to carrier or natural causes.

If you have any questions, please contact us.